Frequently Asked Questions

Who is this platform built for?

Freight School Playbook is built for the overwhelmed marketing and sales departments, executives looking to upskill, and the entrepreneurs wearing a lot of hats. You can purchase an All-Access Annual Pass for yourself or a handful of seats for your team or department. Each user will have their own ID where they can track their progress course by coursesitewide.

Alternatively, you can also purchase single or multi-seat courses with the option to add more courses, or the annual pass, at a later date. 


What is a Founding Member?

A Founding Member is anyone who purchases an All-Access Annual Pass for the Freight School Playbook platform during our 2020 launch. As a Founding Member, they will have the opportunity to help shape how the website evolves, vote on new courses to be added, and more. Plus they’ll be locked into our introductory pricing for the lifetime of their account.


Where and when can I sign up?

Sign-ups open on September 15th and close on September 24th, 2020. You can signup anytime during that window on the Freight School Playbook website. If you’re reading this outside of those dates, simply join the waitlist to be notified first when new members are able to join again.


Can I sign up more than one person?

Yes! We have added a “multiple seats” option to the checkout process and after your purchase is completed, you’ll be given a code for your team to redeem during checkout and sign up as needed. This will allow your team members the flexibility to train at their own pace and record their certifications/quizzes that are personalized to their own account.



What happens after I sign up? What courses will I immediately be able to take?

Single Course Purchases: 

After purchasing your course of choice, you’ll immediately be able to take any lessons within the course itself. You can take the course in the comfort of your own home, work, on-the-go, with your morning coffee, or during the shower. As long as you’re logged in to your account, you can track and save your progress for completion at a later date. 


All-Access Annual Pass: 

After you sign up, you’ll have immediate access to all of the available courses. You can take them all in a day or space them out as your time allows. They’re also available on-the-go should you want to get a quick lesson in during your morning coffee, a road trip, or while another device is being used.

What happens after I complete a course?

Each course is different but everyone who completes a course will receive a printable and personalized certificate showing off that they completed all of the lessons within that specific course. Additional options include testing your knowledge via quizzes, downloading our templates/guides to reference later on and speed up your workflows. You can also retake any of the lessons within a course should you ever want a refresher on a specific topic.


When are new courses added to the website? What’s coming soon?

New courses and templates are added on a monthly basis with new topics ranging from Setting Up Your Website in a Week, Podcasting 101, Lead Generation, SEO, In-House Video Production, and more.


What’s the difference between Digital Dispatch and Freight School Playbook? Why two different platforms?

Digital Dispatch provides marketing and website services to businesses in the logistics field. Not everyone can afford to pay an agencyespecially during these timesbut we feel passionate that our insight needs to be shared with as many people as possible. So Digital Dispatch has free marketing and website tips available on our website and social media platforms. But Freight School Playbook is for the companies and entrepreneurs who want to handle their marketing and website in-house without paying a pricey agency fee. All of our information on Freight School Playbook is set up in a teachable environment so even if you don’t know anything about a topic like Website Design or Linkedin Marketing–you’ll know all the important information by the time you finish our step-by-step courses–and be able to level up in the future as more courses with greater expertise are added.


Who is Blythe and what’s her background in logistics marketing?

Blythe(hi, it’s me writing this!) and I got my start in logistics marketing more than 10 years ago. I was an executive assistant at an asset-based 3PL with a sports/entertainment side hustle blog. When my boss found out about my side hustle, he made me the manager of the company’s digital marketing. Ever since then I was hooked. By using my broadcasting and content creation skills from my experience in sports/entertainment, I applied those tactics to the logistics industry and eventually launched Digital Dispatchthe parent company to Freight School Playbook.



What’s a coach and how do I become one?

A Coach for Freight School Playbook is just like a coach in football. We focus on recruiting only the best teachers who are passionate about helping others and teaching what they know about logistics. As a Coach, they have the opportunity to create courses and lessons that cover their skill of choice and earn a high referral fee for any new members they bring into Freight School Playbook.

Check out a sample of the Coach’s page here and if you’re interested in becoming one, you can submit your application here.




Do you offer an affiliate program?

Technically, our Coaches program is a high-commission affiliate program. But we realize not everyone is going to be right for the Coach’s job. So in the future, we’ll open up a standard affiliate program where members can earn passive income by simply sharing their own custom link. You can join the waitlist for that program here with an expected ETA in early 2021.





What if I’m not happy with the FSP experience?

Every All-Access Annual Pass purchase has a 30-day money-back guarantee. Simply reach out via your account page in order to start the review process. 

Due to the nature of single course purchases, we can only offer a refund within 7 days of purchase provided you have not completed the full course. 






Where can I send my questions and feedback?

If you have feedback to share on any course or simply have a question not seen here, reach out via our Contact Us page. 

About us

Freight School Playbook is a community with access to courses covering:

  • Content marketing
  • Podcasting
  • In-house video
  • Auditing/Analytics of your digital media efforts
  • Lead generation
  • Linkedin Marketing 101
  • Virtual Presentations
  • Broker/Carrier Sales Training
  • Digital Marketing templates for blogging, videos, social media, advertising, and more
  • Plus new content added every month

Save thousands on your next digital project by giving your team (or yourself) a leg up on the latest digital playbooks—built for the logistics industry.